top of page

GRIEVANCE

COMMITTEE

Anchor 1

Have a question or a concern?

Hawaiian 

AFA%20Icon_edited.png

Please click here to email your Leadership Council today!

Connect with us!

  • Facebook
  • Instagram
  • YouTube
  • Twitter

Committee Description

      This Committee’s primary objective is to enforce the Contract and protect all Flight Attendants against arbitrary and unjust disciplinary action. This committee works with the Local Grievance representatives to secure the best possible procedures for all Flight Attendants in the arbitration of their Grievances, compiles and distributes results of settlements and System Board Decisions, and takes part in the Grievance Screening Committee.

Why Would I Fill Out A Scheduling Clarification Form?

​

If you suspect that you have been scheduled improperly, awarded a trip erroneously, or paid incorrectly, please file a scheduling clarification form.  Our Team will review the company's response and help you once the company responds to your inquiry.

​

How Do I File A Scheduling Clarification form?

​

Click here or via the IFS website (under Crew Scheduling, Scheduling Clarification) When submitting your Scheduling Clarification, please use your personal email.

 

Non-Disciplinary Grievances (Section 23.C.1.)


"Any Flight Attendant or group of Flight Attendants who has a grievance concerning any action of the Company affecting such Flight Attendant(s), except matters involving individual discipline or discharge, shall have such grievance handled in accordance with the following procedures provided such grievance is filed within sixty (60) days after the Flight Attendant(s) knew or reasonably would have knowledge of the facts upon which the grievance is based."

​

For further assistance, contact the SCR and Grievance Committee via the committee email address or give us a call.


Grievance Committee Email Address:  grievance@hawaiian43.org

Anchor 6
Anchor 2
Anchor 3

Who do I contact?

For assistance, contact the Grievance Committee

Grievance Email Address: grievance@afahawaiian.org

Master Executive Council

Chairperson

Joni.gif

Joni Kashiwai

joni.kashiwai@afahawaiian.org

Master Executive Council
Committee Member

C5D4409A-0E18-469F-9D20-66C63E15C0CE.heic

Andrew Ferreira

​andrew.ferreira@afahawaiian.org

808-765-1128

Honolulu Council 43
Grievance Committee Members

afa-logo_GRADIENT_2_edited.jpg

Seat Vacant

afa-logo_GRADIENT_2_edited.jpg

Seat Vacant

afa-logo_GRADIENT_2_edited.jpg

Seat Vacant

Anchor 4

Honolulu Council 43
Disciplinary Committee Members

afa-logo_GRADIENT_2_edited.jpg

Seat Vacant

afa-logo_GRADIENT_2.png

Seat Vacant

afa-logo_GRADIENT_2_edited.jpg

Seat Vacant

Los Angeles Council 47
Local Committee Chairperson

Paul Ikioka.jpeg

Paul Ikioka

paul.ikioka@afahawaiian.org

Los Angeles Council 47
Local Committee Members

Josh AFA Photo.png

Josh Aoki

josh.aoki@afahawaiian.org

Beth Hayes.jpg

Beth Hayes

beth.hayes@afahawaiian.org

Joni.gif

Joni Kashiwai

joni.kashiwai@afahawaiian.org

IMG_8077.jpeg

Gary Ma'noi

gary.manoi@afahawaiian.org

Melissa.jpeg

Melissa Teshima

melissa.teshima@afahawaiian.org

Communiations

2025 Committee Communications

Grievance Mediation Summary – January 2025 

Posted: January 22, 2025

The AFA and HA management have incorporated grievance mediation utilizing the services of the National Mediation Board into our processes for resolving grievances pending System Board. Mediation is a form of dispute resolution that allows individuals and/or organizations involved in a dispute to work together towards resolving their differences. The mediation process gives parties the opportunity to tell their story and to hear the other person while focusing on moving forward. Mediators remain neutral throughout the process and do not determine the outcome [...]

Arbitration: Opinion and Award - Grievance Concerning Published Trips Not Flown 

Posted: July 30, 2023

On November 16, 2012, the Association of Flight Attendants-CWA (Union) initiated a grievance claiming that Hawaiian Airlines, Inc. (Company) violated the applicable Collective Bargaining Agreement by failing to pay flight attendants the proper credit hours for certain trips that were allegedly published, but not flown. [Joint Exhibit 2] Following a grievance hearing held on August 14, 2013, the Company denied the grievance in its decision dated August 23, 2013. [Joint Exhibit 3] On January 13, 2014, the Union submitted the grievance [...]

Grievance Alert: Scheduling Clarification Response Past Due

Posted: April 30, 2023

The LAX LEC47 Grievance Committee is writing to inform you of recent difficulties getting timely responses from the company to Scheduling Clarifications filed by LAX Flight Attendants. This process with timelines is outlined in the Collective Bargaining Agreement, Section 11: Scheduling Policy. Section 11.E.3. states, “She/he should then file a Scheduling Clarification Request (SCR) online within seven (7) days [...]

MEC Special Meeting – MEC Grievance Committee

Posted: April 27, 2023

Both the Honolulu and Los Angeles Local Executive Council (LEC) Presidents appear to have done their jobs in ensuring initial grievances have been handled. The problem we all have is the huge backlog of grievances sent by the Local Councils to the MEC Grievance Committee for final processing. I will be as clear as possible here, there was no concerted effort over the past few years to actually clear up this [...]

Flight Release Clarification, Reserve Days Off & Training

Posted: March 16, 2023

Many Flight Attendants request Flight Release whether on a bid or Reserve line. For Reserves, this is a release/removal from duty on a Reserve work day. The question arose – is Flight Release considered a day off? Although some Reserves consider it a day off, because they are released from duty, it is technically a work day. The “release” releases you from work responsibilities, but it is not considered a [...]

10-Hour Rest Rule FAR VS CBA, March 2023 Lower Bid Month & Trips Request Awards - A/C Upgauage

Posted: February 21, 2023

Many of our Members have asked for clarification between the FAR 10-Hour Rest Rule (FAR 121.467) versus the contractual language in our Collective Bargaining Agreement (a.k.a. “Contract”). The application of the FAA’s 10-hour rest is from release from duty to report time. The FAA 10-hour rest starts when you block in plus 15 minutes (block-in plus 30 minutes for customs). It ends one hour and 15 minutes before [...]

10-Hour Rest Rule Update, DIRTD Pay & SCR No Response Violation

Posted: February 3, 2023

Thank you to those Flight Attendants who sent in questions about the 10-Hour Rest Rule and how it impacts our Flight Attendant group. After compiling your questions, we worked with Crew Planning to ensure that we have the same understanding of how the Federal Aviation Administration’s rest rule applies to our group. They, in turn, answered the questions that we received and have posted them on the In-Flight [...]

Clarification Forms, Commuter Concerns & 10-Hour Rest Rule

Posted: January 12, 2023

When you encounter a scheduling issue, you should immediately call crew scheduling for clarification or resolution. However, if you are not able to resolve your issue, you can also call an InFlight Manager to interface with crew scheduling on your behalf. If those options are exhausted, please use the Scheduling Clarification Review (SCR) form. You can also use the SCR when you work an assignment [...]

Click to view all 2022 Communications

TPNF - We Need Your Help! 

Posted: November 3, 2022

An arbitration has been scheduled for the Trips Published Not Flown Grievance: This Grievance deals with CBA Section 3.R.2.c which states: Pay and credit for trips published not flown, as provided for by other Sections of this Agreement, shall be included to determine a FA's total pay and credit for the entire on-duty period. We are gathering evidence that supports our position. What we need are FAs who have been paid [...]

Timing Is A Factor, File Your Inquiries With The Correct Form & Information 

Posted: October 14, 2022

There have been many changes in personnel at Hawaiian Airlines. Once such change has been the departure of Terrance Chariandy, Director of Crew Scheduling one month ago. After checking with the Company this week, his position is temporarily divided among the managers in the Crew Scheduling office. However, the Council 43 Leadership continues to communicate and work any Company party who [...]

DFS Posting, PBS Tutorials & RSVs Not Required To Answer Phones Before/After RAP

Posted: September 20, 2022

The contractual language cites when the Company is required to post the Daily Flight Schedule (DFS). Per Section 11. Scheduling Policy, F. Printed Daily Schedule (Daily Flight Schedule), The Printed Daily Schedule shall be dated and the time of completion shall be stated thereon. Thereafter no changes shall be made in the Printed Daily Schedule except as provided in the Agreement. A separate Daily Flight Schedule will be issued [...]

Grievance Committee August Newsletter

Posted: August 19, 2022

In 2001, the AFA-CWA and Company agreed to Grievance Mediation and it is memorialized in a Letter of Agreement (LOA). Just prior to the pandemic, our new Staff Attorney Richard Wrede suggested that we seek this as an option within the grievance process. The LOA states: WHEREAS, grievances arise from time to time regarding provisions of the Flight Attendants’ Agreement, and WHEREAS, grievance mediation is understood [...]

Crew Rest (A330) LAS/LAX/PPG/PPT With No LDMCR, Payroll Inquiries & TPNF

Posted: July 27, 2022

Q) What is the contractual reference for crew rest when an augmented turn flight does not have an operable LDMCR? CBA: Section 7. Hours of Service, D. Legal Rest Minimums, 2. International, f. Rest on Board the Aircraft – International, (12) Rest Seats (a) Primary Rest Seats and (b) Secondary Rest Seats [CBA page 7-15] (a) In the event that the crew rest facilities are not installed or serviceable for A330/350 flights: For flights regularly [...]

Interisland Crew Compliment, RSA Training & Vacation As Days Off

Posted: July 14, 2022

CBA Reference: Section 3. Compensation, C. Premium Pay Positions, 1.a and 2.a The Company has been using the A330 aircraft in our inter-island operation. Please bear in mind that your compensation for these flights is based on the type of aircraft and not flying. OPEN TIME – SEGMENT DROP CBA Reference: Section 12. Pick Ups, Drops, Trades and Exchanges, L. Picking Pick Ups/Drops/Trades, 7 [...]

Interisland Upgauage - 330 Compensation, Opentime Segment Drop & TPNF

Posted: July 5, 2022

CBA Reference: Section 3. Compensation, C. Premium Pay Positions, 1.a and 2.a The Company has been using the A330 aircraft in our inter-island operation. Please bear in mind that your compensation for these flights is based on the type of aircraft and not flying. OPEN TIME – SEGMENT DROP CBA Reference: Section 12. Pick Ups, Drops, Trades and Exchanges, L. Picking Pick Ups/Drops/Trades, 7 [...]

Revision - Flight Release Program, FLICA App - Reminder, Interisland Aircraft Upgauge Check-In Times

Posted: April 27, 2022

After reviewing this week’s Scheduling Clarification Review (SCR) forms, the following reminders may help you: FLIGHT RELEASE PROGRAM, CBA Section 17.Q In working with our MEC Negotiating Committee Chair Ka`imi Lee, we discussed the history of Flight Release on property. Ka`imi provided great insight to help us understand the program and its history. For more information please [...]

Reserve Guarantee Day Off GDO Pick Up Reminder, HALFLICA Website, Opentime Trades

Posted: April 12, 2022

Reserve Flight Attendants who are picking up on your red circle day off (a.k.a. GDOs), please review Collective Bargaining Agreement Section 8.B.1.b: ● Such flying shall be paid and credited over and above the greater of her/his monthly guarantee or her/his monthly credited hours. ● If the red circle day off (GDO) is preceded by a day of Reserve duty, the Reserve Flight Attendant [...]

Scheduling Clarifications, Grievance Review Process & Final Bid Schedules For RSVs

Posted: April 5, 2022

The Council 43 Grievance Team attempts to gather additional information for some of your clarifications via email or phone call. However, in-line with the AFA policy, we do not communicate with you using the Company email. For security and privacy, we ask that you supply your current personal email address for us to work with you. From time to time, we also call you to ask questions about your inquiries [...]

RSV Requests AndTrades, RAP - Revised

Posted: March 25, 2022

Open Time is processed each day at 1800HST. Requests must be submitted at least thirty (30) hours prior to the date of departure. (Example: A request for a grouping departing on Thursday must be received by 1800HST on Tuesday.) When a Flight Attendant (FA) requests to trade a grouping with an open time grouping on different calendar days, Crew Scheduling will determine if there is adequate Reserve coverage on the day(s) [...]

bottom of page